FAQ.EN
frequently asked questions
What should we consider when preparing an excursion
Equipment
Proper preparation is key for any outdoor adventure. Be sure to pack a hat or cap, terrain-appropriate shoes, some fruit or high-energy snacks, and plenty of water to stay hydrated.
Preparation
Our visits are simple and accessible to everyone. No special physical preparation is needed, so anyone can enjoy the experience.
Security
Client safety is our top priority. That's why all our excursions are fully insured with prestigious companies. Travel with peace of mind, knowing you are in good hands.
Equipment
What type of clothing is it convenient to wear?
Even if it’s not a high-altitude hike, visiting a battlefield means you’ll be spending time outdoors, so comfortable clothing is essential. We recommend long pants and high socks to protect yourself from vegetation and insect bites. A hat or cap is a must to protect you from the sun, and sunglasses will also be very useful.
What is the best footwear?
Footwear is one of the most important elements for your comfort. Please avoid heels or thin-soled shoes, as the terrain can be uneven and rocky. Ideally, wear hiking or trekking shoes with a thick sole for good grip, ankle support, and, if possible, that are waterproof. This will ensure stability and comfort throughout the entire visit.
Will we need food or drink?
Since these are not very long visits, it’s not necessary to bring a large amount of food. However, it’s crucial to bring enough water or isotonic drinks to stay hydrated. Additionally, it’s an excellent idea to bring fruit, nuts, energy bars, or small sandwiches to refuel.
Is any other type of preparation needed?
Yes, it is highly recommended to protect your skin with sunscreen, regardless of the weather. A trekking pole can be very helpful for walking on sloped or uneven terrain, providing an extra point of support and stability.
Technology
Our tours go beyond traditional history. We leverage new technology and interactive elements to bring the battlefield to life, offering an experience that puts you directly in the heart of the action. Prepare to be surprised by our unique and unexpected vision of combat.
Preparation of the excursion
Is it recommended to read about the battle before the visit?
While we will tell you all about the battle during the visit, we encourage you to read about the topic beforehand. This will not only enrich your understanding but also allow you to connect more personally with the history.
You’ll experience the fascinating thrill of seeing the very places where the events you’ve read about unfolded, making your tour a much more memorable experience.
Can I go to the meeting point without a prior reservation?
Unfortunately, this is not possible. Our tours are designed to be exclusive and with small groups, which allows us to offer a more personalized and high-quality experience.
For this reason, it’s essential that you book or purchase your tickets in advance. We recommend booking early to secure your spot, as our groups are limited.
Is it possible to cancel an excursion?
Yes, you can cancel or change the date of your tour with a minimum of 24 hours’ notice without any charge. If the cancellation is made with less than 24 hours’ notice, a change or cancellation fee may apply.
For any changes or to request more information about our cancellation policy, please contact us by email or phone.
What happens if it rains?
Our tours are carried out even on rainy days. We believe the weather is part of the experience and allows us to appreciate the conditions the soldiers faced.
Therefore, we ask that you come prepared with the appropriate gear for the rain, such as an umbrella, a raincoat, and waterproof footwear or boots.
Security
Liability insurance
As an accredited Travel Agency in the Community of Madrid, your safety is our highest priority. All of our visits and excursions are fully insured in accordance with all current regulations. You can travel with complete peace of mind, knowing you’re protected from start to finish.
Is there any risk?
The places we visit are natural areas, and while generally low-risk, it’s always important to be aware of your surroundings. Our tours are on fields and trails that aren’t technically difficult, but we always recommend staying with your group and following your guide’s instructions.
As with any outdoor activity, be mindful of natural elements and small animals. We’ve taken every precaution to ensure a safe and enjoyable experience for everyone.